Read Our Reviews

We take great pride in providing compassionate, high-quality veterinary care for pets and their families across Cairns, Gordonvale, Manoora, Manunda, Mount Sheridan, Edmonton, and Smithfield. Every visit, procedure, and conversation matters to us — and nothing means more than hearing from clients who trust us with their pets’ care.

A person is hugging their dog in a park

What Our Clients Are Saying

These reviews reflect the dedication of our veterinarians, nurses, and reception team to offering exceptional service, genuine compassion, and professional expertise. We’re proud to be part of such a supportive local community, and we’re always honoured to make a difference in the lives of the pets we treat.

Had a wonderful experience with veterinary professional Dr Richard yesterday. He was extremely gentle and kind with my dog Puddy and gave us lots of advice, which was gratefully appreciated. I can highly recommend Richard and his team to anyone looking for a vet in the Gordonvale area — this is the only place to go.

Claire H.

Wonderful service from vet Helen — gentle, caring, thorough, and knowledgeable. Put our minds at rest about our sick little doggo. Thank you so much, Helen, and to the lovely, caring lady on reception today (so sorry I didn’t get your name!).

Chris G.

Excellent team of vets and staff. Always accommodating to our pets’ needs. Attentive, professional, and experienced — they put a lot of care into looking after your pets.

Matthew C.

Excellent care and service for our Harry during an emergency visit on a Sunday. Thanks, Nurse Becky and Dr Liam, for your professionalism and for creating such a welcoming clinic.

Lisa G.

Absolutely amazing service and caring staff. I would 100% recommend. Our fur son Obie was given the best treatment and care.

Jade S.

Cairns Veterinary Clinic has been the best for my boy and me. My dog Jake has had a few procedures, treatments, and many consultation visits here. I’ve had such a great experience with the team — especially with prescribed medications, treatment plans, and customer service. Thank you to the team for your amazing service! The overall experience has been great.

Shana C.

Exceptional veterinary services. We have been provided services and support from Dr Richard Thomas, Dr Helen, and two other vets over the years (and all the lovely vet nurses and reception staff). The clinic is professional, and the staff are very caring. The services are second to none. Daisy, Basil, and Molly all say ‘Thank you!

Victoria V.

Needed to use the after-hours emergency service for our dog. Wonderful, caring vet — treated our little man as if he were his own. Ongoing care was excellent. We’re so impressed that we now travel from the Northern Beaches to bring our two dogs. Worth the trip. All staff are very professional and caring.

Elly

We have been using Cairns Veterinary Clinic for 30 years and have always found them to be caring, compassionate, reliable, and easy to talk to. They took care of our dog Cole for more than 19 years, and while we were away on holiday, his time had come. The vet nurses came to our house to relieve him of his pain. We’re so grateful Cole didn’t have to go through the additional trauma of leaving home and going to the surgery.

Sandy M.

Wonderful, caring vet. Richard has a deep empathy for animals and has shown on our last few visits that he genuinely cares. Can’t praise him enough. Thank you.

Elfa L.