Payment Options

 We offer a range of veterinary payment options designed to make managing your pet’s healthcare simple, flexible, and stress-free.

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Accepted Payment Methods

For your convenience, both of our Cairns Veterinary Clinic locations accept:

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Cash

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EFTPOS and all major credit cards

(Visa, Mastercard, American Express)

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Pet insurance claims

(with GapOnly available)

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Flexible payment plans

via VetPay and Zip Money

We kindly request that all payments be finalised at the time of your appointment unless prior arrangements have been made.

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Pet Insurance & GapOnly®

We proudly accept all major pet insurance providers and offer GapOnly®, a simple way to reduce upfront costs at the counter.

How GapOnly® works:

  • We lodge your insurance claim during your visit.
  • Your insurer pays us directly.
  • You simply pay the “gap” — the difference between your invoice and your insurer’s payment.

This process means less paperwork, less waiting, and more time focusing on your pet’s recovery. Our team will be happy to help you process your claim or answer any questions about using GapOnly®.

VetPay – Manage Your Vet Bills Over Time

We understand that unexpected veterinary expenses can be stressful. That’s why we partner with VetPay — a trusted Australian payment solution designed specifically for veterinary care.

With VetPay, you can:

  • Apply online and receive fast approval
  • Spread the cost of treatment into manageable fortnightly repayments
  • Access funds immediately once approved
  • Enjoy flexible payment terms with no hidden fees

Whether it’s an emergency visit, surgery, or ongoing treatment, VetPay makes it easier to get your pet the care they need — right when they need it.

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Zippay - The Better way to pay

Learn more about ZipMoney.